This week’s RLC update – Vera serves as Baldrige examiner for 2nd year

Institutional Effectiveness – Richland Dean of Research and Planning Fonda Vera participated in the National Institute of Standards and Technology’s (NIST) Baldrige examiner training in Washington, D.C., this week in her second year as an examiner with the Malcolm Baldrige National Quality Award Board of Examiners. As an examiner, Dean Vera interacts with a network of the nation’s foremost performance excellence professionals and provides a valuable service helping to improve Richland’s performance excellence and the performance of other U.S. organizations for which she is asked to serve as a Baldrige examiner.