This week’s RLC update – Palo Alto CC reps visit, discuss Baldrige criteria

Institutional Effectiveness – Richland’s Office of Planning and Research for Institutional Effectiveness staff hosted a group from Palo Alto Community College of the Alamo Community College District in San Antonio on June 23 to discuss the Malcolm Baldrige in Education Criteria and Richland’s performance excellence model. The visiting group included President Ana Guzman, Vice President Michael Flores, and Director of Institutional Research Catherine Chapa.