Richland College, Texas Workforce Commission and Dallas County Manufacturers’ Association representatives participated in a check-signing ceremony Aug. 2 at Richland College Garland Campus.
Richland College was awarded a $705,439 Skills Development Fund grant by the Texas Workforce Commission to train 321 incumbent employees upgraded to new jobs and 32 new hires in essential industry-specific knowledge and skills. The grant will provide 13,649 training hours for seven Dallas County manufacturing companies to include Epiroc Drilling Solutions, LLC; Barnsco; Erect-A-Line; Brill, a CSM Bakery Solutions Company; Garrett Metal Detectors; Micropac Industries, Inc.; and Milano Hat Company.
Four of the partnering businesses are new SDF grant partners, and the other three businesses recently became re-eligible for funding after completing successful training programs through prior SDF grants.
The training provided under this grant will be completed during a 15-month period beginning Aug. 31, with the goal of improving processes and bridging technology and leadership skills gaps for the participating employers.
“We have gathered this afternoon to acknowledge our appreciation of the important industry training impact this $705,439 Texas Workforce Commission Skills Development Fund grant is making possible through Richland College Garland Campus, where a dynamic tri-partnership continues to flourish among the Garland Chamber of Commerce, the Dallas County Manufacturers’ Association and Richland College Garland Campus,” said Richland College president Kathryn K. Eggleston, addressing the audience at the event. “This grant enables our triad to advance and expand both technical and non-technical training to employees at seven Garland and regional area manufacturing companies, continuing to leverage our capabilities to grow the economic base of Garland’s manufacturing sector businesses and contributing to a skilled Texas workforce and beyond.”
Ruth R. Hughs, TWC chair and commissioner representing employers of Texas, spoke about the partnership with DCMA and Richland College’s role in providing training to Garland and other north Texas-area businesses through previous SDF grants.
“[The Skills Development Fund program] really is our premiere job training program because it allows employers to get that customized curriculum to meet their needs, and it allows workers an opportunity to really expand their skillset and be able to be more competitive in the marketplace and be better employees,” said Hughs. “We find time and again that when the employers invest in their employees in these ways, the employees invest back, and you really do get a better-quality employee and you create a culture that everybody wants to be a part of.”
Micropac Industries, Inc., has previously received training from Richland College through an SDF grant. Chairman and CEO Mark King spoke about real-life results from this training, including last year when Lockheed required Micropac operators to have an IPC-A-610 certification to build optical sensors for missiles. To execute the contract successfully for the sensors and build them to Lockheed’s standards, 14 people went through IPC-A-610 previous SDF grant-funded training with Richland College, and all employees successfully passed the certification exam. As a direct result of this training, Micropac soon will be signing another contract with Lockheed.
Garland Chamber of Commerce and DCMA CEO Paul Mayer discussed how the chamber’s partnership with Richland College, along with the creation of the DCMA to meet the specific needs of manufacturers, has benefited not just area employers, but the City of Garland and its residents, including the creation of the Gilbreath-Reed Career and Technical Center, where advanced-level career and technical education courses are provided to Garland Independent School District students.
“The city recognizes it in terms of how we build infrastructure, how we build housing, how we build all the things that industry needs,” said Mayer.
The SDF program at Richland College Garland Campus provides customized job-training programs for businesses who want to train new workers or upgrade the skills of their existing workforce. The program is a partnership among Richland College Garland Campus, TWC and community business partners. For additional information about the Skills Development Fund program, visit https://www.richlandcollege.edu/aboutrlc/garland-campus/pages/skills-development-fund.aspx.
Richland College, Texas Workforce Commission (TWC), Dallas County Manufacturers’ Association (DCMA), Garland Chamber of Commerce and local business representatives were present at a check-signing ceremony Wednesday morning at Richland College Garland Campus to award Richland College with a $500,388 Skills Development Fund Grant from the TWC.
The grant will be used by Richland College to train 285 employees, totaling more than 9,278 training hours, for companies including Garrett Metal Detectors; Interceramic; Plastipak Packaging, Inc.; Sanden Vendo; SilverLine by Andersen and Van Rob. Employees being trained will include manufacturing and production supervisors and technicians, purchasing clerks and human resource personnel.
Training under the grant includes AutoCAD, process improvement, electrical basics and troubleshooting, hydraulics, blueprint reading, Lean manufacturing, Six Sigma Green Belt, CPR/first aid/AED, project management and Microsoft Office. Upon completion of training, the workers will receive an average hourly wage of $21.71.
“This grant enables our partnership to expand technical and non-technical training to the employees at six Garland-area and regional manufacturing companies, continuing to leverage our abilities to grow manufacturing capabilities in the Garland area and contributing to a skilled Texas workforce and growing economic base in our local area, region and state,” said Richland College President Kathryn K. Eggleston, Ph.D.
Event speakers included Eggleston, Richland College Garland Campus Director of Corporate and Community Relations Konley Kelley, TWC Commissioner Representing Labor Ronald G. Congleton, SilverLine by Andersen Human Resources Manager Marvin Fisher and Garland Chamber and DCMA CEO Paul Mayer.
“Our Skills Development Fund grant serves everyone well,” said Congleton. “Workers get the specialized training they need, and the communities benefit from a more highly skilled workforce.”
As Richland College instructor Angie Whitney began to wrap up her customer service class at the City of Garland Unified Learning Center, she asked each of the 25 students in her class that day to tell her what each took away from the session.
Answers ranged from better ways to phrase questions to customers, to nonverbal cues to look for, to even that common sense is not universal.
“Common sense only makes sense to whom it is common to,” Whitney replied to the student.
Whitney is one of several Richland College corporate trainers participating in a collaborative effort between the college and the City of Garland. The end goal is to provide comprehensive, real-world training to city employees that will equip them to serve more efficiently the surrounding community and Garland residents.
“Richland College Garland Campus has become a full-service training provider for several area cities and many corporate clients, and we go to great lengths to make sure we provide the highest quality instructors to our clients,” said Konley Kelley, assistant dean of corporate services at Richland College Garland Campus.
The City of Garland’s relationship with Richland College is based on an expectation that the college will offer the top-level instruction upon which it has built a reputation, and as such Richland College has become the city’s “go-to” resource for training on a variety of subjects. According to Susan Fair, City of Garland’s workforce engagement and development administrator, students have also come to expect a high level of training and mutual understanding with Richland College instructors.
“Students look at the instructors as if they’re city employees, which in a way they are,” said Fair. “And there is a camaraderie and trust factor that goes with that.”
Richland College courses offered to City of Garland employees include Ethics for Municipal Government, Business Writing, Command Spanish, Computer Skills, Managing to Lead and Customer Service. Richland corporate trainers Elke Brautigam; Tim Colman; Hamaria Crockett, Ph.D.; Karen Hettish and Whitney teach these classes.
“All of our instructors are contributing to the success of this partnership,” said Kelley. “They all have huge, well-attended classes and are creating an impact with the different topics they are teaching.”
Whitney and the other instructors often receive feedback from students about how much they are learning in the classes taught by Richland College instructors and that word is spreading among employees that the training is truly valuable in the workforce. For instance, some employees with the Garland Senior Center realized that some of the paperwork was not serving the seniors very well. Because of the customer service training they attended, the employees worked to modify the paperwork in a way that made it better and easier for their clients, the seniors, to understand.
“By going through the customer service class, the impact was they modified their data to better suit the customer, which in the end is who the data are for,” Whitney said.
Over the past few years, the partnership between Richland College and the City of Garland has seen tremendous growth, with four to six classes each month serving City of Garland employees.
“We have to keep training real, relevant and fun in order for it to stick,” said Fair. “This isn’t old school anymore. My job with the City of Garland is to make sure people are prepared in their roles. Everyone is a leader in his or her job. We make decisions, and we need outcomes every day.”
“This has been a deep, solid partnership, and I love that this training is a priority for this city. This is what the City of Garland is all about,” Konley concluded.
Richland College Garland Campus is an award-winning community campus focused on workforce training and development. Training is provided for individuals who are entering the workforce for the first time or for those currently employed who want to enhance their skill sets. For more information, visit richlandcollege.edu/garlandcampus.
Richland College officially opened its Garland Campus with a ribbon-cutting ceremony today. The new facility, located on the corner of Walnut and Glenbrook, serves as a location for area companies, organizations, and individuals to obtain highly specialized, contract corporate and workforce training and also functions as an educational gateway for student intake and outreach services for area residents and businesses to access main campus college credit programs and courses at Richland, Eastfield, and El Centro colleges.
“We are eager for this first facility on Richland’s new 21-acre Garland campus to serve as a nearby gateway to Garland-area residents to learn more about the many educational opportunities the DCCCD has to offer, especially at the main campuses of Richland, Eastfield, and El Centro Colleges,” said Steve Mittelstet, Richland’s president for the past 30 years.
Innovative, eco-friendly design and construction
VAI Architects provided master planning for this new, state-of-the-art facility. It is the first public project built as part of the master planned redevelopment for downtown Garland. The building was designed to provide a new public plaza link to proposed urban redevelopment and nearby DART rail and bus stations.
It is also the first Leadership in Energy and Environmental Design (LEED) Gold-designed/constructed project in the City of Garland. Developed by the U.S. Green Building Council, LEED is an internationally recognized certification system that measures energy efficiency including energy savings, water efficiency, and CO2 emissions reduction. It is Richland’s intent that the systems and operations of this new building will function in efficient ways that produce minimal impact to the environment while providing lessons to its students and surrounding community on sustainability. It is hoped that the money saved on energy can be reinvested in workforce development instruction, student outreach services, and student learning success. Some of its “green” features include:
-It is located immediately adjacent to the Downtown Garland DART Rail Station to promote the convenient use of public transportation;
-A prominent single-slope roof that harvests rainwater in underground storage tanks for use irrigating all plant materials; its white reflection reduces the sun’s heating effects on the building’s cooling system;
-Motion-sensor faucets and double-flush toilet mechanisms in restrooms conserve water use; waterless urinals in men’s restrooms save up to 20,000 gallons of water per year per fixture; and
-Building construction materials contain low VOC (Volatile Organic Compounds) levels, reducing pollutants and improving indoor air quality for occupants.
The facility is organized into three functional building areas that consist of the main central gallery, a separate administration wing and a classrooms/computer lab wing for training opportunities. Each functional building area is oriented to take advantage of proper solar orientation in accordance with fundamental sustainability design concepts. Exterior and interior finish materials consist primarily of large blocks of split-face native Texas limestone, local brick similar to the main Richland campus, low E insulated glass and metal panels.
Career-related education, training, and services are the focus of the first phase of this new 21-acre campus. Dallas County companies will be able to access training for both new hires and currently employed workers to enhance their skills, which in turn will provide greater opportunities for advancement for individuals and strengthen companies and overall Garland-area economic development.
Currently, the campus is providing a machine operator program in response to a need voiced by the Dallas County Manufacturers’ Association through the Garland Chamber of Commerce. A medical office specialist program is also underway to train skilled, non-clinical support specialists in a medical setting as front office staffing, scheduling clerks, patient coordinators, and individuals to verify insurance. Specific programming will continue to evolve as the needs and demands of the local workforce expand.
Garland Chamber of Commerce and community partnerships
This remote campus also provides a separate lease space for use by the Garland Chamber of Commerce, with its own identifiable entry. This unique arrangement further solidifies Richland’s commitment to partnering with area businesses, particularly with the Garland-area manufacturing industry, to build relationships and stimulate the economy.
“The mission of the Garland Chamber is taking primary responsibility for a sustainable economy in Garland. To that end, a marriage between the Chamber and the Richland College Garland Campus is an ideal fit. This relationship along with the existing partnership of the Garland Independent School District, the City of Garland and the Chamber makes us one of the most competitive communities in the country,” says Garland Chamber of Commerce CEO Paul Mayer.
The 6,000-square-foot, two-story glass gallery space at the Garland Campus links both the Chamber’s lease space and college administration wing to the education wing. The gallery will serve a variety of functions including career fairs, university/college fairs, intercultural festivals, and neighborhood association celebrations.
Mittelstet added, “We look forward to future expansion of our new Garland campus with other potential area partners, such as the Garland Independent School District, to help young students from GISD move successfully into college and on into universities and careers, with lifelong learning opportunities to meet the dynamic demands of a rapidly changing economy and workforce that are requisite in building and maintaining a robust, sustainable community.”
For more information, please contact Anitra Cotton at firstname.lastname@example.org or 972-238-6022.