The Change Imperative
This is another post from Dr. Wright L. Lassiter, Jr., the Chancellor of the Dallas County Community College District. We are honored to learn from his experience and leadership knowledge through these posts. Check back monthly for his posts!
From: Chancellor’s Weekend Memo # 332
THE CHANGE IMPERATIVE
It is important that all embrace the view that the change imperative and initiative must encompass the entire institution/system. I would ask all of us to consider the following essentials for success during change.
• Commit to Change. Know that change must happen and implementation rarely goes exactly as expected, but when everyone is committed, chaos is eliminated. This is critical to remaining engaged, productive, and looking forward to the future.
• Lead Change. Be a part of one of the diverse groups of individuals who cross all levels of the organization, driving the change initiative, execution, and implementation.
• Be Clear About the Objective and Outcome. When you are clear about the vision of the post-change environment, it is easier to remain motivated through the challenges. Write an exhaustive list of personal and institutional benefits of the change, and remain informed by asking questions and keeping up as the change progresses.
• Communicate Consistently. Maintain a clear understanding about what needs to change and why, expectations of you and your team, and the success milestones. The continuing mantra should be: when in doubt, ask.
• Encourage Positive Engagement. We all want recognition for a job well done or an effort above and beyond what is required or expected. Request feedback from your boss/leader, or a colleague whose work depends on the quality of your work. Give feedback where you can. Provide or suggest training for those who seem to need it and ensure clarity for those who do not understand the change. Change is slow, chaotic, or stalled when there are communication and engagement gaps. Work to avoid or eradicate these.
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