Tag Archives: Networking

Twitter to the Rescue? How Administrative Professionals Can Use Twitter Tips From Colleagues to Stay Abreast!

02-23-2015 Twitter Birds 505720761Take a “working tip” from one of our BOSS students who is currently enrolled in Richland College’s online POFT 1309 Administrative Office Procedures course and how she discovered the merits of Twitter and that it can be a wonderful networking tool for helping administrative assistants (and others) get handy advice and tips from other admin professionals.

As part of a recent class assignment, Edith Garcia set out to explore some ways Twitter might prove helpful to administrative assistants in getting up-to-date information on how to be more successful and efficient in getting their work tasks completed. In the process of researching Twitter, Edith found that she had to change some of her original opinions of this social media platform. She has now come to view Twitter as a quick, invaluable way of getting tips from other admin colleagues.

So here, in her own words, Edith provides suggestions for basic Twitter use that administrative office professionals can use to stay current and stay connected with the changing face of technology:
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“One of the areas I decided to research was social media. As I reviewed some of the articles, the one that caught my attention was ‘Why Twitter Is Worth It.’ One of assignments in this course was to create a Twitter account. I didn’t have one until a couple days ago. I had always thought it [Twitter] was just a place to gossip in a few words. I didn’t know there are a lot of professionals advising others.”

“There was one example that informed me of the fact that you can get a lot of great [Twitter] feeds concerning your work. It can come in handy when you are in a struggle and can even find out things that are helpful. By following professionals on Twitter, you can enhance your knowledge. I plan to keep this Twitter account and to follow administrative professionals to enhance my knowledge and get some great advice.”

Original Source:
http://www.iaap-hq.org/ – Blog article: “Why Twitter Is Worth It”

If you want to improve your productivity and decision-making skills, consider taking POFT 1309 Administrative Office Procedures in the BOSS program at Richland College. Richland College is located in northeast Dallas at 12800 Abrams Road, and both online and on-campus courses are offered. For more information contact Becky Jones, Associate Dean, bjones@dcccd.edu

***Get a Free Copy of Microsoft Office Pro Plus 2013***If you are a student in the Dallas County Community College District, you are eligible to download a free version of Microsoft Office 2013 Pro Plus (or 2011 on the Mac) which includes Word, Excel, PowerPoint, Access, Outlook, Publisher, and OneNote.

Writing to Win: The Great Untapped Talent Pool

by Royce Murcherson

Royce top pictureIn previous posts, I have always stressed the fundamentals of persuasive business writing found in my book, The Guide to Persuasive Business Writing: A New Model that Gets Results. But lately, an important book, Lean In by Sheryl Sandberg has come to my attention. It’s an honest, frank work that focuses on an untapped talent pool in the business world. It continues offering vital information on how these talented individuals can become leaders, champions, and partners. Who are the people that make up this untapped resource? Women.

At first sight, you might think this is just another self-help book full of advice you’ve already heard. I did, until I spoke with a female executive in a fortune 500 corporation. I suddenly realized a simple truth.   Chances are many women in the business world have lived the challenges presented in Sheryl Sandberg’s book and may not have realized that there are reasonable and available options for overcoming these challenges.

What does all of this come down too? It comes down to women being assertive and understanding the value of internal networking. It comes down to collaboration and communication. There are companies that encourage women to seek a more visible role as senior leaders.

In my conversation with the executive who is currently involved in a women’s internal networking group, I asked, what is the biggest value? She responded, “It’s the opportunity to meet with my peers, other women, and be sponsored by senior leaders who are also women.” She went on to explain how rewarding it was to be in a group with like-minded high performing women with ambition. But most importantly, she stressed the importance of having ‘confidants’, other women who share the same goals and challenges.

I pressed for more specific reasons on how women could benefit from internal networking circles. She said, “…it gives you the opportunity to meet peers from other areas of the company and expand your awareness of opportunities within the organization.”

As I understand it, there are three big advantages to networking circles:

  • You build relationships.
  • You are able to increase awareness of greater leadership opportunities.
  • You build knowledge with specific discussions on issues that help women to increase their effectiveness and exposure in the workplace.

Being a teacher, I needed more examples of real-time value, so I asked her what chapters in the book have ‘stayed’ with you, that is, the biggest simplest rules to remember? Quickly, she said chapters two and four.

Chapter two according to Sandberg is time to “Sit at the Table”. So what does this chapter boil down too I asked? She said, “…from what I have learned from reading the book is that women should take their proper place and not defer to eat the children’s table, be assertive.”

She went on to talk about chapter four, “It’s a Jungle Gym, not a Ladder.” I asked her to elaborate and she spoke about yet another great metaphor, the jungle gym. Apparently, the author wants women to understand that the way to success is not always a straight line. Lateral moves are good, but sometimes backwards moves can be made to build your skill set and advance.

So, if someone were to ask me what was the value in sitting down and talking to someone actively involved in a women’s group whose intent is to expand their reach professionally and personally, I would have to say this. Think Chess.

Royce Chess


It’s all about strategy and patience. Be strategic and recognize that women represent the great untapped pool of talent. Be strategic and do something about organizing this vast pool. Be patient and know that knowledge building and forging relationships may take time, but the rewards can be great.

In his review of Lean In, by Sheryl Sandberg, Sir Richard Branson, chairman of the Virgin Group stated, “…women in leadership roles is good for business as well as society.”

For a more expanded discussion on workplace etiquette, look forward to further posts, and see my book, Royce Murcherson, Ph.D., The Guide to Persuasive Business Writing: A New Model that Gets Results. (Iowa: Kendall-Hall, 2013)

Clip Art, provided by Microsoft Office Professional Academic, 2010


For more information on the Business Office Systems and Support department, contact Becky Jones, Associate Dean, bjones@dcccd.edu 972-238-6215.

Perfecting Your Social Media Posts

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If you use more than one of the social media (SM) platforms (Facebook, Twitter, Pinterest, Google+, etc.) to network and stay engaged with contacts, customers, the community, etc., you should be aware of the differences among them and how to use each platform most effectively.

David Hagy has created an excellent infographic that outlines the do’s and don’ts for each social media type.

The one word of caution he offers to SM writers is to avoid the temptation of using SM management tools such as HootSuite or Buffer to push out your content using the same format. Sure it’s fine to use HootSuite and Buffer to manage your SM planning and scheduling across platforms, but consider the strengths and weaknesses of each platform and adapt your message format accordingly.

Below are a few suggestions from David’s infographic, but click this link to see the full visual that contains the important points to keep in mind for each social media type.

David also offers suggestions for the best and worst times to post content by SM type. 

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For more information on the BOSS program and how you can get yourself better prepared for you career, contact Becky Jones, Associate Dean, bjones@dcccd.edu or 972-238-6215.

Source: http://dashburst.com/infographic/create-perfect-post-social-networks/

Are You Committed To Climbing The Ladder Of Success???

As an administrative assistant or knowledge worker, one of the ways you can continue to grow professionally is to join one or more professional organizations in your field.

These organizations can provide you with unique opportunities that can help you to:

  1. Meet people with similar interests and backgrounds.
  2. Find out about important trends in your profession.
  3. Network with similar professionals for employment/advancement purposes
  4. Attend professional conferences and seminars (in person and online webinars)
  5. Obtain a professional certification, which can increase your value as a professional in your field.
  6. Advance in your present job or help with future employment.

Visit some of the links listed below and explore the opportunities that can help you grow and advance in your career.

American Society of Administrative Professionals (ASAP)

International Association of Administrative Professionals (IAAP)

Association of Executive and Administrative Professionals (AEAP)

Association of Administrative Assistants (AAA)

There are also several organizations devoted to specialty areas such as:

Association of Health Care Administrative Assistants (AHCAA)

Legal Secretaries International (LSI)

National Association of Legal Secretaries (NALS)

Finally, if you’ve thought about starting your own business and working in a virtual environment, consider joining an organization that focuses on the virtual entrepreneurial environment:

International Association of Virtual Assistants (IVAA)

For more information on the BOSS program and how it can help you with your career, contact Becky Jones, Associate Dean, bjones@dcccd.edu 972-238-6215.

Getting Started on LinkedIn

LinkedIn is the largest business oriented, online social network in the world. Used effectively, LinkedIn can be a great tool in your career search. Charles Gillis will explain the growing significance of LinkedIn and provide tips to help you maximize your experience this great resource.

Part II: Getting Started on LinkedIn

The good news about LinkedIn is that is it easy to just dive right in.  Before you create your account, grab your resume and have an electronic photo of yourself ready.  In the time it takes to brew a cup of coffee you can be online and active in the LinkedIn community.

The entire system works around the individual profile.  The first thing you do when you create an account is create your own profile.   LinkedIn will prompt you for information on your past work history, your education, and so on to build your profile.  As you populate the fields your profile takes shape.  LinkedIn uses that information to create your place in the network.  In the beginning you have no connections, so your network is only you.  As you create connections, your network will grow exponentially.

The more people you know, the better it works, so after you update your personal information you want to start adding contacts.  Use the search feature look for everyone that you know on the system.  Teachers, old bosses, friends—they’re all there.  LinkedIn in will even allow you to upload your contact list to find out who is already there.  Once you identify your existing contacts reach out and connect with them.  You will be surprised at how many old co-workers, colleagues and friends are already online.

Once you make your first connection you are now part of a network. It’s only takes one contact to get the ball rolling.  Let’s say my first connection is Bob, a former co-worker.  Bob has been active longer than me and already has ten other connections in LinkedIn.  By connecting with Bob I now have access to him as a first degree connection, but I also have access to his friends because his first degree connections are now my second degree connections.  To put it simply, my network now consists of Bob and ten of his friends.  Technically I could reach out to any of Bob’s contacts and make a connection.  I have access to my friends, and the friends of my friends.

It actually doesn’t stop there.  LinkedIn allows access to connections up to three degrees away.  Let’s say that one of Bob’s friends has a connection who is a recruiter.  Bob may not know the recruiter, but he has a friend who does.  Through LinkedIn I could reach that recruiter through Bob, who would pass my request to his trusted contact, who would then pass the request to the recruiter.  The system works because trust exists all along the chain.

This is just the tip if iceberg.  The more you put into your networking, the more you will get back.  LinkedIn makes the entire process even easier.


For more information on the Business Office Systems and Support department, contact Becky Jones, Associate Dean, bjones@dcccd.edu 972-238-6215.