Eggleston, Huynh present at Texas Quest for Excellence

Institutional Effectiveness — Bao Huynh, Richland College director of institutional research and effectiveness, presented “Empowering Employee Engagement through Professional Development” at the Texas Quest for Excellence Conference on June 24. His presentation detailed how Richland College, through its THECB-recognized professional development program, empowers its employees to increase agility and responsiveness in the ever-evolving student demographic. During the conference, Richland College President Kay Eggleston delivered the 20th Anniversary Banquet keynote address on Leadership Lessons of a Baldrige Journey.