WRITING TO WIN: How to Write Effective Meeting Recaps

By Royce Murcherson, Ph.D. Have you ever wondered why people shrink from taking the minutes in a meeting? It can be one of the hardest jobs on a project team or committee because it carries a huge amount of responsibility. The ‘note taker’ is tasked with accurately capturing details from a discussion that could veer Continue Reading…


Do Your Administrative Professional Skills/Talents REALLY Measure Up to What Today’s Employers Want?

Talents, skills, talents, skills—these words are thrown around a lot today by employers and job seekers alike. And yet, what do these words really mean to people who want to get or upgrade their job marketability so they can be as attractive as possible to potential employers? What can you do to maximize your administrative Continue Reading…


101 Most Useful Websites

The 101 Most Useful Websites on the Internet is a frequently updated list of lesser-known but wonderful websites and cool web apps.  Instead of using Google or Bing, you may find sites on this list that you can easily remember and may want to use frequently.  Click the link below to visit the Digital Inspiration Continue Reading…


WRITING TO WIN: Persuasion and Occasion in Internal Proposals

WRITING TO WIN: Persuasion and Occasion in Internal Proposals by Royce Murcherson, Ph.D., Professor of English, Richland College You are a professional. You want to be successful. You want your good ideas to be noticed and implemented. What’s the magic formula? You write to persuade. You create carefully crafted internal proposals that will cause your Continue Reading…


Twitter to the Rescue? How Administrative Professionals Can Use Twitter Tips From Colleagues to Stay Abreast!

Take a “working tip” from one of our BOSS students who is currently enrolled in Richland College’s online POFT 1309 Administrative Office Procedures course and how she discovered the merits of Twitter and that it can be a wonderful networking tool for helping administrative assistants (and others) get handy advice and tips from other admin Continue Reading…


The ABC’s of Email in Business Communication

by Royce Murcherson, Ph.D. Even though email is one of the most important forms of electronic communication, it is one of the most frequently misunderstood in terms of its impact on public opinion, professional dealings, and even personal relationships. In short, email carries a punch particularly when you are communicating with your colleagues and supervisors Continue Reading…


Five Easy Word Tips Every User Should Know

We all have our favorite Microsoft Word tips and shortcuts! My favorite shortcut is that pressing the F12 key opens the Word Save As dialog box. In this article, Susan Harkins shares five easy-to-implement tips that will simplify your Microsoft Word tasks. Another of my favorites, which she discusses in her first tip, explains how Continue Reading…


Basic International Business Tips—Part 2

This article is the second in a two-part series on improving your basic international business skills and manners. The first article was featured in the December 8, 2014 BOSS Blog. Consider taking POFT 2312 Business Correspondence and Communication from the BOSS program at Richland College to help you enhance your written communication skills so that Continue Reading…